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Terms and Conditions

1 Area of application

These General Terms and Conditions (GTC)  apply to all business relationships between customers and ART@GABRIELEFRANCHETTO that are conducted directly via the online shop.

ART@GABRIELEFRANCHETTO reserves the right to change the GTC. In each case, the version of the GTC that is valid at the time of the order is authoritative; it cannot be changed unilaterally for this order.

2 Offer

The offer is valid during its visibility in the online shop. Price and assortment changes are possible at any time.

Prices shown in the online shop are binding. They include the statutory value added tax (VAT).

Orders

The presentation of the products in the online shop is not legally binding. There is no obligation for the seller to provide the original artwork if the artwork has been sold just before your order purchase request.

ART@GABRIELEFRANCHETTO is free to refuse orders in whole or in part without stating reasons.

Conclusion of contract

A contract is only concluded when the order is processed in the ART@GABRIELEFRANCHETTO logistics center in accordance with the Swiss Code of Obligations (OR). As soon as the order is ready for dispatch in the logistics center, the customer receives an order confirmation by e-mail.

Delivery

The customer will be informed about the delivery date.

Deliveries within Switzerland are free of charge. Shipping costs to EU countries will be displayed by the system before the order is completed and shown on the invoice, depending on the delivery address. For large paintings we have to calculate the shipping fee individually. If you are an Overseas customer please contact us for shipping fees. All shipments outside of Switzerland may be subject to additional import taxes and custom duties upon arrival, which will be paid by the buyer of the artwork.

6 Complaints

If the artwork is delivered with obvious damage to the packaging or contents, the customer must immediately complain to the delivery agent and refuse acceptance. The customer is obliged to obtain a damage confirmation from the deliverer. All transport damages must also be reported to ART@GABRIELEFRANCHETTO immediately.

Furthermore, it is the responsibility of the customer to check the ordered artwork immediately upon receipt.

7 Methods of Payment

7.1.  Online-Shop

As soon as the buyer receives an order confirmation, the payment is due. Credit Card payments are not available at the moment. Please make a bank transfer. After receiving the payment,  the order will be shipped.

7.2.  Delay of payment

Orders will only be shipped if full payment has been received. If payment is not received within 10 days after the order confirmation, the chosen artwork will be put up for sale again on the webpage as well as in the studio.

 

8 Data protection

All data required for the order will be stored by us and treated confidentially. This data will not be made available to any third party.

The customer can request the deletion of his data at any time upon simple request. This will then be immediately confirmed by ART@GABRIELEFRANCHETTO.

Furthermore, the data protection declaration published on This email address is being protected from spambots. You need JavaScript enabled to view it. applies.

9 Applicable law and place of jurisdiction

Swiss law applies exclusively with the place of jurisdiction in Uetikon am See / Switzerland